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SIM Card Palau: The Ultimate Guide for Travelers

PNCC (PalauCel) $10 – $40 / week eSIM ✓
Planning a trip to Palau? Staying connected is essential for navigating the islands, sharing your underwater adventures, and keeping in touch with loved ones. This guide covers everything you need to know about SIM cards and eSIM in Palau, including where to buy, costs, and the best options for tourists.

Physical SIM vs eSIM in Palau

Deciding between a physical SIM and an eSIM? Here's a quick comparison to help you choose.

Feature Physical SIM eSIM
Convenience Must visit a store to purchase and install. Purchase online, activate instantly via QR code.
Availability Available at PNCC offices and select resellers. Available from PNCC (in-store) or Holafly (online).
Cost Starts at $10.60 (SIM + $10 airtime). Holafly plans from $19 for 7 days.
Dual SIM Occupies a SIM slot; must remove existing SIM. Can keep your home SIM active for calls/SMS.
Activation Insert SIM and follow setup instructions. Scan QR code and configure APN if needed.

Local Operators

PNCC (PalauCel)

The only mobile network operator in Palau. Offers prepaid SIMs and eSIMs with various data plans. Purchase at their retail stores in Koror and Airai.

Best coverage in Koror, Airai, and major tourist areas. 4G LTE in urban centers, 3G elsewhere. $10 – $40 per month

Where to Buy a SIM Card in Palau

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PNCC Koror Retail Store

Main store across from the post office in downtown Koror. Open Mon-Fri 8am-4:30pm.

Best place to get both physical SIM and eSIM.

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PNCC Airai Office

Located near the airport. Convenient for arrivals. Same hours as Koror.

Limited parking, but close to hotels.

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Authorized Resellers

SIM cards are also sold at many mom-and-pop stores, gas stations, and some hotels in Koror.

Prices may be slightly higher than at PNCC offices.

Price Comparison

Plan Data Duration Price
PNCC Prepaid SIM 1GB – 10GB 7 days – 30 days $10 – $40
PNCC eSIM 1GB – 10GB 7 days – 30 days $10 – $40
Holafly eSIM (Tourist) Unlimited (throttled after 500MB/day) 7 – 30 days $19 – $59
Holafly eSIM (Data Only) 1GB – 10GB 7 – 30 days $9 – $39

How to Activate Your SIM or eSIM in Palau

Requirements:

  • Unlocked phone
  • Valid passport (for physical SIM registration)
  • Compatible eSIM device (for eSIM)
1

Purchase a SIM or eSIM

Buy a physical SIM at PNCC store/reseller or order an eSIM online from Holafly before your trip.

2

Insert SIM / Install eSIM

For physical SIM: insert into your phone. For eSIM: scan the QR code provided via email or in-store.

3

Configure APN (if needed)

For PNCC: APN is 'pncc'. For Holafly: APN is 'holafly' (usually auto-configured).

4

Top-Up or Select Plan

For PNCC: dial *123# to check balance and buy data packs. For Holafly: plan is pre-activated.

Practical Tips

💡 Buy eSIM Before You Arrive

To avoid queues and ensure instant connectivity, purchase a Holafly eSIM before your trip. Use code TOURDUMONDE5CONTINENTS for 5% off.

💡 Check Coverage for Remote Islands

PNCC's 4G coverage is mainly in Koror and Airai. If you're heading to remote islands like Peleliu or Angaur, expect slower speeds or no signal.

💡 Keep Your Home SIM Active

With an eSIM, you can keep your home SIM for calls/SMS while using data on the eSIM. This is great for receiving OTPs and staying reachable.

Frequently Asked Questions

Where to buy a SIM card in Palau?

SIM cards are sold at PNCC offices in Koror (across the post office) and Airai, open Mon-Fri 8am-4:30pm. They cost $10.60 with $10 airtime. You can also find them at some mom-and-pop stores and gas stations.

Can I get an eSIM for Palau?

Yes! PNCC offers eSIMs at their Koror retail store. Alternatively, you can buy a Holafly eSIM online before your trip for instant activation. Holafly offers plans with unlimited data (throttled after 500MB/day) starting at $19 for 7 days.

Is there cellular service in Palau?

Yes, Palau has one mobile network operator: PNCC (PalauCel). It offers 4G LTE coverage in Koror and main islands, with 3G in more remote areas. There are no other network alternatives.

Can a foreigner get a SIM card?

Yes, foreigners can easily purchase a prepaid SIM card in Palau. You need a valid passport for registration. SIMs are available at PNCC offices and authorized resellers.

How much does a SIM card cost in Palau?

A prepaid SIM card from PNCC costs $10.60, which includes $10 of airtime. Data plans range from $10 for 1GB (7 days) to $40 for 10GB (30 days). Holafly eSIMs start at $19 for 7 days of unlimited data.

Staying connected in Palau is easy with either a physical SIM from PNCC or an eSIM from Holafly. For the ultimate convenience, we recommend purchasing a Holafly eSIM before your trip – you'll have data the moment you land. Don't forget to use code TOURDUMONDE5CONTINENTS for 5% off!